- Free Delivery and Assembly

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Promise

About Us

Why you should choose us.

How we started

We originally started in 2004 as Flat Pack Amigos based in Rainford, St Helens and quickly became involved in a wide variety of home installations. As our service developed over the years we specialised in our niche:-

  • Installing large suites of wardrobes and related bedroom furniture with customer satisfaction at its heart.

Why we started selling furniture

However as assemblers we saw the harsh reality of what customers experience buying furniture online or by mail order. In the worst case a pallet is dumped at the end of your drive, in other cases delivery men claim they are not insured to go upstairs or more than two flights of stairs etc. In addition to receiving the delivery, the most common problem with furniture is that it gets mishandled by couriers. This is not always their fault as the service the courier provides may not be suitable for furniture delivery, for example one man dragging a 70kg item across a gravel drive cannot be good for the contents!

Basically if the furniture arrives and it is not unpacked and placed correctly for use, the customer cannot enjoy the furniture. If there is damage or the customer cannot move it themsleves, then they have a problem and will be disappointed with the goods.

Raising Standards of Service

So we aimed to change all that and Andre Victoire was born, here in Cheadle Heath, Stockport. We have a background of providing high quality service and we believe customers will (in some cases) pay a little bit more, especially if it means that they actually get what they pay for. So here goes, this is what we do:

  • Guarantee your delivery date - click here for options available (fee applies)
  • We deliver and we assemble all our furniture ourselves, in the room of your choice.
  • Can we ring on approach ten minutes before we arrive? - you bet we can! so if you live or work nearby, you don't have to hang around all day. Even so we give you a one hour slot for your delivery and will phone you if we are going to be late.
  • If there is any damage which we cannot address on site (yes we carry some spare parts!), we will arrange a replacement part and return to fit it. We may remove all the furniture and return with the whole lot or just return with the relevant replacement part dependent on the circumstances.
  • We are customer centric, so we ask you to score us, ask you what you thought of us and use this to continually improve the service we offer, as we strive for excellence.

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Whatever happens you will be dealing directly with me, and I promise to deliver high quality service everytime,

Thank you,

Edwin Cooke

Director



Sponsors

What thought:

"Overall the service was excellent. Great instalation all was done before three weeks. Would definitely purchase from this website again. Plesant and promt. If you are buying any sort of furniture I would recommend this website. Excellent!!! Very pleased!"



What thought:

"I am delighted with the service I received. Edwin kept me in the loop as he was driving up to Ayrshire and gave me an ETA. When I met him, I felt I had known him for a long time he has such a friendly way about him. When the furniture was assembled, it was put into place for me and what I did notice, was that there was not a speck of packaging to be found, it was spotless. I wondered if he also had a brush and dustpan in his case. Thank you Edwin"



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