- Free Delivery and Assembly

Sponsors

Promise

Shipping & Returns

Please note on all orders:

Please note all orders are subject to a minumum value of £100

Deliveries and assemblies are arranged within 48hours for 1-3 weeks time.

You Can Guarantee Your Installation Date when ordering here


Delivery & Assembly

  • Free Delivery
  • Free Assembly
  • Delivery Time - a one hour slot when we will arrive to start
  • Assembly Time - we wil indicate how long this will be so you know how much time to set aside for us.
  • ROA - Ring on approach we can call you 10 minutes before we arrive if you ask us to.
  • Running Late - We will call you if we are, as soon as we know.
  • Cancellation - if you need to cancel and it is after 6pm the day before a £30 surcharge may apply. Before 6pm the day before, we can just rearrange without penalty. The charge is because we plan ahead to ensure we deliver what we say we are going to.

FULL INFO CAN BE FOUND IN OUR Ts anc Cs

FREE Delivery and FREE Assembly is available in England only (excludes Isle of White) and a premium might apply in some parts of London. We would like to offer the service free to Wales and Scotland as well, but we are not big enough yet and do not want to offer a service we cannot deliver.

LONDON

In London we are often on site for longer than one hour and this can present problems with parking. In the event that we have to pay for parking, congestion charges, tolls etc we reserve the right to pass this charge on to you. We will endeavour to avoid this, for example installing on a Saturday but this cannot be guaranteed. In some areas it can be expensive and unavoidable. You will know better than us what your situation is locally. The amount will be confirmed when delivery is made and is payable to the assembler on receipt of the goods. If you  have any doubts, please all me to discuss on 07929 975 809 before ordering.

Wales & Scotland (mainland)

We can offer this service as well but ask for a premium of up to £30 depending on how much you spend. This ensures we can give you the attention you deserve and provide a consistenly high level of service. The amount will be confirmed when delivery is arranged and is payable to the assembler on receipt of the goods.

Total Cost of Goods Premium
£100-£199.99 £30
£200-£299.99 £20
£300-£399.99 £10
£400+ £ 0

 

 

 

 

 

 

Northern Ireland & Islands

Unfortunately we cannot offer our delivery and assembly service here.


Returns

We want you to be delighted and completely satisfied with your purchase. Please tell us if there is a problem and we will do our best to rectify it. In the unlilkely event that you are not happy with your furniture we will offer a full refund if you return your furniture within 14 calendar days. Contact us if you decide you wish to return some or all of it.

Should you wish to return an item, so long as it has not been damaged we will return to collect it from you as soon as possible. This will normally be within 1-4 weeks, depending on our current schedule.

Refunds will be issued within 30 calendar days of collection of goods and after we have inspected them for damage. We reserve the right to withhold all or part of your refund if items are damaged when we come to collect them.

PLEASE NOTE: Since we assemble the furniture for you on delivery, if you are unsure of the quality, please choose to inspect the furniture panels before we assemble, such as the doors and drawer fronts. This should give you an indication of the quality of our product and will save time all round if you do not think it is right for you. Assembly can take a several hours and disassembly and repacking can double this and may not be possile the same day due to time. We reserve the right to charge a fee for our time dismantling and repacking any goods. If any panels are damaged we will arrange to replace them as soon as possible.

Mattresses, mattress toppers and pillows can only be returned if they are unopened. Mattresses, mattress toppers and pillows that have been opened and slept on cannot be returned. If you wish to test a mattress, mattress topper or pillow please keep it wrapped until you are sure you want to keep it.

If you wish to return all or part of your order, please click here to contact us.



Sponsors

What thought:

"Overall the service was excellent. Great instalation all was done before three weeks. Would definitely purchase from this website again. Plesant and promt. If you are buying any sort of furniture I would recommend this website. Excellent!!! Very pleased!"



What thought:

"I am delighted with the service I received. Edwin kept me in the loop as he was driving up to Ayrshire and gave me an ETA. When I met him, I felt I had known him for a long time he has such a friendly way about him. When the furniture was assembled, it was put into place for me and what I did notice, was that there was not a speck of packaging to be found, it was spotless. I wondered if he also had a brush and dustpan in his case. Thank you Edwin"



Banners All 2

Banners All 1

Have you seen ...

Promise

Who's Online

There currently are 14 guests online.